Terms of service

TERMS OF SERVICE

Last updated: September 21, 2026

These Terms of Service govern your use of the Elizabeth London Collective website and your purchase of products from our store. By visiting the website, using its services, or placing an order, you agree to these Terms.

  1. ONLINE STORE TERMS

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this store.

You may not use our website, products, or services for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or anything designed to damage or interfere with the website.

  1. PRODUCTS AND MADE-TO-ORDER ITEMS

Many Elizabeth London Collective products are made specifically for each order. Please review product descriptions, colors, size charts, and other product information carefully before purchasing.

We make reasonable efforts to display product colors and images accurately. However, colors and appearance may vary slightly because of screen settings, printing processes, production materials, and other manufacturing differences.

We reserve the right to modify or discontinue products without notice. Product availability is not guaranteed.

  1. PRICES, PAYMENTS, AND TAXES

Prices are displayed in U.S. dollars unless otherwise stated. Prices may change without notice.

You agree to provide current, complete, and accurate billing and purchase information. Applicable taxes, shipping charges, customs duties, import fees, and other charges may be added during checkout or assessed by the destination country.

  1. ORDERS

Submitting an order does not guarantee that it will be accepted. We may limit, refuse, or cancel an order because of suspected fraud, pricing or listing errors, product unavailability, shipping restrictions, or other reasonable operational concerns.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

Please contact us immediately if you need to change or cancel an order. Because products may enter production quickly, changes and cancellations cannot be guaranteed after production begins.

  1. SHIPPING, RETURNS, AND REFUNDS

Production, shipping, delivery, returns, replacements, cancellations, and refunds are governed by our Shipping Policy and Refund Policy. Those policies form part of these Terms of Service.

Delivery dates are estimates unless expressly stated otherwise. Carrier delays, severe weather, customs processing, and other circumstances outside our control may affect delivery.

  1. INTELLECTUAL PROPERTY

The website and its original content—including brand names, artwork, graphics, photographs, designs, logos, product names, and written material—belong to Elizabeth London Collective or its licensors and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, sell, modify, publish, or commercially exploit this content without prior written permission.

  1. CUSTOMER REVIEWS AND SUBMISSIONS

If you submit a review, suggestion, photograph, image, or other content, you confirm that you have the right to share it and that it does not violate another person’s privacy, intellectual-property rights, or other legal rights.

You grant Elizabeth London Collective a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share that submission in connection with operating and promoting the store, subject to applicable law and our Privacy Policy.

  1. THIRD-PARTY SERVICES AND LINKS

Our store may use or provide links to services operated by Shopify, payment providers, fulfillment providers, shipping carriers, social-media platforms, and other third parties.

Third-party services may be governed by separate terms and privacy policies. Elizabeth London Collective is not responsible for third-party websites or services that we do not own or control.

  1. PROHIBITED USES

You may not:

• Use the website for unlawful, fraudulent, abusive, or misleading purposes.
• Violate another person’s intellectual-property, privacy, or legal rights.
• Upload or transmit malicious software or harmful code.
• Attempt to gain unauthorized access to the website or related systems.
• Collect personal information about others without authorization.
• Interfere with the website’s security, operation, or availability.
• Submit false information or impersonate another person.

We may restrict or terminate access when these Terms are violated.

  1. ACCURACY OF INFORMATION

We make reasonable efforts to keep product descriptions, prices, availability, and website information accurate. However, occasional typographical errors, omissions, or inaccuracies may occur.

We reserve the right to correct errors, update information, or cancel affected orders when legally permitted.

  1. DISCLAIMER OF WARRANTIES

Except where prohibited by law, the website and services are provided on an “as available” basis.

We do not guarantee uninterrupted access, error-free operation, or that every website problem will be corrected immediately. Nothing in these Terms excludes warranties, protections, or consumer rights that cannot legally be excluded.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Elizabeth London Collective will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of the website, products, or services.

This limitation does not apply where liability cannot legally be limited or excluded.

  1. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Elizabeth London Collective harmless from claims arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person’s rights.

  1. PRIVACY

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

  1. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law. The remaining provisions will continue in effect.

  1. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and other policies displayed on the website, constitute the agreement between you and Elizabeth London Collective concerning your use of the store.

  1. CHANGES TO THESE TERMS

We may update these Terms by posting a revised version on the website. Changes apply from the stated effective date and do not alter rights or obligations that arose before that date where applicable law does not permit such a change.

  1. GOVERNING LAW

These Terms are governed by the laws applicable in the State of Georgia, United States, without limiting any mandatory consumer protections that apply in the customer’s place of residence.

  1. CONTACT INFORMATION

Questions about these Terms may be sent to:

Elizabeth London Collective
Email: elizabethlondoncollective@gmail.com

You may also contact us through the Contact page on the Elizabeth London Collective website.